Other realm members who live at other locations are able to join but when realm owners join (we both play from the same location) join game crashes within 1-5 minutes. 

Resolutions that did not work:

• restarting
• Using either account to log in
• Only one player log in from this location (tried both accounts)
• Connection speed check: dl 672.2 Mbps ul 107.8 Mbps
• Rollback to when issue started