So I put in a ticket for a block glitch issue.  This is the first time I e had to place a ticket for an issue with Minecraft pocket edition because I’ve only been playing for a couple weeks.  I was told I didn’t supply enough information and the ticket was set to “resolved” when it wasn’t.  How about you provide your customers with more patience and direction before completely shutting them down and “resolving” the ticket when nothing has been done.  I would like to provide more information and continue to report the glitch so the game can improve and I can use my device.  But instead of asking questions like literally all good customer service does.  I was commented at on how I didn’t provide enoughr information.  I’m not the customer service and it isn’t my job and to know what 100% of what y’all need.  I have a family of 7 people that would like to support this game but wtf is up with the customer service......