on 3 January 2021  we boughy Minecraft Java edition 

crashes during upload.  

installed and unistalled several times, without success. 

done update windows and driver motherboard and video. 

in case of purchase refund 

the game crashes during main loading, mojang red screen, reporting the following error 

19:33:19.945 
Preparing to launch minecraft client for 1.16.4 
19:33:22.840 
Checking installations. 
19:33:22.841 
Minecraft client 1.16.4 is ready to start. 
19:33:22.841 
Starting! 
19:33:23.415 
Using default game log configuration client-1.12.xml (outputs XML) 
19:34:00.407 
Process crashed with exit code –805306369 

the game crashes during main loading, mojang red screen, reporting the following error 

20:14:46.998 
Preparing to launch minecraft client for 1.16.4 
20:14:47.000 
Prepared asset index 
20:14:47.029 
Have 2641 total files to check or download 
20:14:47.032 
Waiting for 2641 futures 
20:14:47.353 
Checking installations. 
20:14:47.354 
Minecraft client 1.16.4 is ready to start. 
20:14:47.354 
Starting! 
20:14:47.354 
Nothing to download! 
20:14:47.354 
Extracting 8 files! 
20:14:47.721 
Using default game log configuration client-1.12.xml (outputs XML) 
20:14:47.721 
Installing versions!