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  1. Minecraft: Java Edition
  2. MC-228409

Minecraft 1.17 will not start

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.17
    • None
    • Windows 10
    • Unconfirmed
    • (Unassigned)

      Hi, Minecraft was working ok running 1.16 now I have updated it to 1.17 it will not launch.  The following error message appears:

      GLFW error 65542:  WGL: The driver does not appear to support OpenGL

      Please make sure you have up-to-date drivers.

       

      My graphics card is an Intel(R) HD Graphics 3000.  I have the most up to date driver for it which is from the Windows update ver 9.17.10.4499.  I uninstalled it and installed the earlier version 9.17.10.4229.  This didn't help so I reinstalled the lastest driver and it still doesn't work.  I was sent a tool from your helpdesk  https://www.intel.com/content/www/us/en/support/detect.html  which I ran and this didn't help either.  I also looked the error up online where one of the suggested fixes was to download a new OpenGL.dll file which I also did and this also didn't help.

      Please could you fix this issue as I cannot update my graphics card and I cannot afford to buy a new computer/laptop.  Thank you

            Unassigned Unassigned
            mariebroxholme Marie Broxholme
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