• Type: Bug
• Resolution: Invalid
• Fix Version/s: None
• Affects Version/s: 1.20.4
• Labels:

  • eGPU
  • java
  • macOS
• Environment:

  device: iMac 27 5k 2020
  macOS: Sonoma 14.3.1
  cpu: i7 10700k
  igpu: 5500xt
  egpu: Razer Core X + Rx6800XT ( thunderbolt)
  
  Java version: version 8 update 401

1. 

   Снимок экрана 2024-02-13 в 16.55.01.png

   212 kB

   15/Feb/24 7:42 PM

2. 

   Снимок экрана 2024-02-13 в 16.56.26.png

   165 kB

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3. 

   Снимок экрана 2024-02-13 в 16.57.34.png

   749 kB

   15/Feb/24 7:42 PM

4. 

   Снимок экрана 2024-02-14 в 22.57.22.png

   2.02 MB

   15/Feb/24 7:42 PM

[MC-268606] macOS + eGPU

Collapse comment: [Mod] Greymagic27 added a comment - 17/Feb/24 6:35 PM, Edited by [Mod] Greymagic27 - 17/Feb/24 6:46 PM

[Mod] Greymagic27 added a comment - 17/Feb/24 6:35 PM - edited

Please see https://support.apple.com/en-gb/102363.

This is not something we can help you with on the bug tracker as it's not a bug with the game, rather a request for support. If you have further trouble with this I reccomend reaching out to community support again or reaching out on the community support channel in the Official Minecraft discord. Please remember that all support given there is done by community member volunteers so there may be some gaps or waits in response times.

If support cannot help there then please seek help from mac or a mac specialist.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Expand comment: [Mod] Greymagic27 added a comment - 17/Feb/24 6:35 PM, Edited by [Mod] Greymagic27 - 17/Feb/24 6:46 PM

[Mod] Greymagic27 added a comment - 17/Feb/24 6:35 PM - edited Please see https://support.apple.com/en-gb/102363 . This is not something we can help you with on the bug tracker as it's not a bug with the game, rather a request for support. If you have further trouble with this I reccomend reaching out to community support again or reaching out on the community support channel in the Official Minecraft discord. Please remember that all support given there is done by community member volunteers so there may be some gaps or waits in response times. If support cannot help there then please seek help from mac or a mac specialist. Quick Links : 📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues) 📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Collapse comment: pelican_joe added a comment - 17/Feb/24 5:49 PM

pelican_joe added a comment - 17/Feb/24 5:49 PM

Dear Greymagic27,

 

Comunity support is "dead" they cant answer on my issue. Link with support you provide i speak with them already and they send me here

Expand comment: pelican_joe added a comment - 17/Feb/24 5:49 PM

pelican_joe added a comment - 17/Feb/24 5:49 PM Dear Greymagic27,   Comunity support is "dead" they cant answer on my issue. Link with support you provide i speak with them already and they send me here

Collapse comment: [Mod] Greymagic27 added a comment - 17/Feb/24 11:08 AM

[Mod] Greymagic27 added a comment - 17/Feb/24 11:08 AM

I understand that however they may have a solution you can use. Please see if they can help in any way, or you can contact Mojang support and see if they can help: https://aka.ms/Minecraft-Support .

Expand comment: [Mod] Greymagic27 added a comment - 17/Feb/24 11:08 AM

[Mod] Greymagic27 added a comment - 17/Feb/24 11:08 AM I understand that however they may have a solution you can use. Please see if they can help in any way, or you can contact Mojang support and see if they can help: https://aka.ms/Minecraft-Support .

Collapse comment: pelican_joe added a comment - 16/Feb/24 11:09 PM

pelican_joe added a comment - 16/Feb/24 11:09 PM

may able but i want answer from official support.

Microsoft support send me here.

So i want a solution but not football game

Expand comment: pelican_joe added a comment - 16/Feb/24 11:09 PM

pelican_joe added a comment - 16/Feb/24 11:09 PM may able but i want answer from official support. Microsoft support send me here. So i want a solution but not football game

Collapse comment: [Mod] Greymagic27 added a comment - 16/Feb/24 8:06 PM

[Mod] Greymagic27 added a comment - 16/Feb/24 8:06 PM

Community support may be able to help answer this.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Expand comment: [Mod] Greymagic27 added a comment - 16/Feb/24 8:06 PM

[Mod] Greymagic27 added a comment - 16/Feb/24 8:06 PM Community support may be able to help answer this. Quick Links : 📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues) 📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki