Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-18214

Minecraft launcher does not work ("Sorry, something went terribly wrong and you probably encountered a bug")

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 2.2.3965 (Windows), 2.2.3964 (Mac), 2.2.3963 (Linux)
    • 2.2.2040 (macOS - 10.9 only), 2.2.3106 (Windows), 2.2.3105 (Mac), 2.2.3103 (Linux), 2.2.3125 (Windows), 2.2.3124 (Mac), 2.2.3123 (Linux), 2.2.3201 (Windows), 2.2.3202 (Mac), 2.2.3200 (Linux), 2.2.3554 (Linux), 2.2.3555 (Windows), 2.2.3557 (Mac)
    • Minecraft Launcher
    • None
    • Confirmed
    • 1

      Possible Workaround

      A workaround that has worked for many users is to restart your device fully and then load up the launcher again.

      When I open the Minecraft Launcher, it says: "Sorry, something went terribly wrong and you encountered a bug. Please file a report here."

      Launcher log

      The relevant parts of the launcher log appear to be:

      [Info: 2021-06-15 23:10:45.4681967: NetQueue.cpp(157)] NetQueue: Setting up.
[Info: 2021-06-15 23:10:45.4705416: NetQueue.cpp(575)] NetQueue: worker thread started.
[Info: 2021-06-15 23:10:45.4708901: mainWindows.cpp(80)] Running launcher bootstrap (version 1000)
[Error: 2021-06-15 23:10:45.6018538: Settings.cpp(40)] Failed to determine configuration file size: The system cannot find the file specified.

[Info: 2021-06-15 23:10:45.6142503: NetQueue.cpp(157)] NetQueue: Setting up.
[Info: 2021-06-15 23:10:45.6196282: NetQueue.cpp(575)] NetQueue: worker thread started.
[Error: 2021-06-15 23:10:45.6739686: Settings.cpp(40)] Failed to determine configuration file size: The system cannot find the file specified.

[...]

[Info: 2021-06-15 23:10:45.8352620: LauncherConfiguration.cpp(261)] Error opening: ...\Minecraft Launcher\game\.version, Error message: no such file or directory

[...]

[Info: 2021-06-15 23:11:02.0400887: GameVersionManager.cpp(205)] Couldn't read local cache of the Mojang versions manifest: generic:2
[Error: 2021-06-15 23:11:02.0402898: GameVersionManager.cpp(242)] Can't read directory %USERPROFILE%\AppData\Roaming\.minecraft\versions: The system cannot find the path specified.

[...]

[Info: 2021-06-15 23:11:18.3399096: client_handler.cpp(220)] Handling PostTelemetryEvent message
[Error: 2021-06-15 23:11:18.6300029: app.bff87320.bundle.js(2)] OnConsoleMessage: TypeError: Cannot read property 'versionId' of undefined
[Error: 2021-06-15 23:11:21.3558487: app.bff87320.bundle.js(2)] OnConsoleMessage: TypeError: Cannot read property 'versionId' of undefined
[Info: 2021-06-15 23:11:22.6940394: client_handler.cpp(220)] Handling PostTelemetryEvent message
[Error: 2021-06-15 23:11:23.7675184: app.bff87320.bundle.js(2)] OnConsoleMessage: TypeError: Cannot read property 'versionId' of undefined
[Info: 2021-06-15 23:11:23.8324183: client_handler.cpp(220)] Handling PostTelemetryEvent message
[Info: 2021-06-15 23:11:25.3047183: client_handler.cpp(220)] Handling PostTelemetryEvent message
[Error: 2021-06-15 23:11:26.4837235: app.bff87320.bundle.js(2)] OnConsoleMessage: TypeError: Cannot read property 'versionId' of undefined
[Info: 2021-06-15 23:11:26.5477246: client_handler.cpp(220)] Handling PostTelemetryEvent message
[Error: 2021-06-15 23:11:27.6509686: app.bff87320.bundle.js(2)] OnConsoleMessage: TypeError: Cannot read property 'versionId' of undefined

      Full launcher_log.txt is attached.

        1. launcher_log.txt
          103 kB
          [Mod] violine1101
        2. launcher_error.jpg
          52 kB
          [Mod] violine1101
        3. launcher_log-1.txt
          5 kB
          Matt A.
        4. launcher_cef_log.txt
          0.9 kB
          Matt A.
        5. launcher_log-2.txt
          5 kB
          Matt A.
        6. Untitled.png
          702 kB
          Qboi123
        7. launcher_log-3.txt
          5 kB
          Piotr Masłowski
        8. 2021-06-19.png
          56 kB
          Christian Ramirez
        9. launcher_log-4.txt
          92 kB
          Jacek Janaszko
        10. glxinfo.txt
          59 kB
          aaron brown
        11. image-2021-06-22-22-16-29-536.png
          169 kB
          dilem karadeniz
        12. image-2021-06-22-22-20-14-052.png
          169 kB
          dilem karadeniz
        13. versions.png
          17 kB
          Jim Garacci
        14. screenshot-1.png
          290 kB
          Anastasiya Butar
        15. windows11.png
          214 kB
          Jacob Guinness
        16. mcproblem1.PNG
          44 kB
          Sadie Souder
        17. mcproblem2.png
          25 kB
          Sadie Souder
        18. mcproblem3.png
          347 kB
          Sadie Souder
        19. IMG_5593.jpeg
          2.30 MB
          Faith A Beal
        20. bug.PNG
          68 kB
          Lelouch
        21. 2021-07-21 13_05_09-Window.png
          39 kB
          Emiel Pul

            Unassigned Unassigned
            3x1screech Matt Alvarez
            Votes:
            64 Vote for this issue
            Watchers:
            43 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: