Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-19840

"Something went wrong" when trying to log in

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    • Icon: Bug Bug
    • Resolution: Fixed
    • None
    • 2.2.2040 (macOS - 10.9 only), 2.2.3964 (Mac), 2.2.5519 (Windows), 2.2.5518 (Mac), 2.2.7265 (Windows), 2.2.7268 (Mac), 2.2.7266 (Linux), 2.2.7264 (NEW Windows App), 2.2.7447 (Windows), 2.2.7449 (Mac), 2.2.7450 (NEW Windows App), 2.2.7954 (New Windows App), 2.2.7955 (Linux), 2.2.7957 (Windows), 2.2.8351 (Windows), 2.2.8352 (New Windows App), 2.2.8545 (Windows), 2.2.10675 (New Windows App), 2.2.11103 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.200 (New Windows App), 2.3.200 (Windows), 2.3.228 (Windows), 2.3.228 (New Windows App), 2.3.240 (New Windows App), 2.3.240 (Windows), 2.3.280 (Windows)
    • Minecraft Launcher
    • None
    • Community Consensus
    • 654065

      I can not log in to the Minecraft Launcher! I see the following error: "Something went wrong in the login process. If the problem persists, check your internet connection."

      I have made 2 tickets about this and each time it is closed as resolved and linked to a closed ticket.

        1. image-2021-11-07-09-36-16-440.png
          373 kB
          CM
        2. image-2021-11-07-09-35-52-314.png
          390 kB
          CM
        3. image-2021-11-07-09-33-22-449.png
          341 kB
          CM
        4. image-2021-11-07-09-32-50-798.png
          359 kB
          CM
        5. Minecraft launcher_log.txt
          71 kB
          Molly Kane
        6. image-2021-11-06-20-31-48-663.png
          452 kB
          Elvira S
        7. Screen Shot 2021-11-06 at 00.12.01.png
          1.45 MB
          earth_dragon4
        8. Screen Shot 2021-11-06 at 00.12.11.png
          1.21 MB
          earth_dragon4
        9. Screen Shot 2021-11-05 at 23.28.44.png
          205 kB
          earth_dragon4
        10. Nov 5th-1.png
          1.14 MB
          Alex Schuck
        11. minecraft log in problem 1-2-1.png
          509 kB
          Shiva Erna
        12. minecraft log in problem 2-1.png
          482 kB
          spiralofantz
        13. minecraft log in problem 1-2.png
          509 kB
          spiralofantz
        14. minecraft log in problem 1-1.png
          509 kB
          spiralofantz
        15. Error login.png
          1.29 MB
          Shinary
        16. Screenshot at nov. 04 15-30-32.png
          20 kB
          Arnaud Hubert
        17. minecraftstartfail.png
          361 kB
          RPG Minecraft1
        18. Screen Shot 2021-11-03 at 11.14.07 PM.png
          241 kB
          Daniel McColl
        19. Screen Shot 2021-11-03 at 11.10.54 PM.png
          420 kB
          Daniel McColl
        20. minecraft log in problem 2.png
          482 kB
          spiralofantz
        21. minecraft log in problem 1.png
          509 kB
          spiralofantz
        22. Resolve.png
          1.42 MB
          Jonathan Matthew Liong
        23. Screen_Shot_2021-11-02_at_22.38.13.png
          274 kB
          Norjan Kaled
        24. D (go back).png
          803 kB
          Mike Ordoñez
        25. C (account).png
          963 kB
          Mike Ordoñez
        26. B (Mojang).png
          785 kB
          Mike Ordoñez
        27. A (error).png
          974 kB
          Mike Ordoñez
        28. launcherW7.PNG
          465 kB
          LaG
        29. image-2021-10-29-19-46-57-697.png
          465 kB
          LaG
        30. Still not fixed.jpg
          150 kB
          Benjamin Rhodes

            davidsiegel [Mojang] Donuts1000
            Tearin Benjamin Rhodes
            Votes:
            116 Vote for this issue
            Watchers:
            85 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: