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Bug
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Resolution: Invalid
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None
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2.3.136 (Windows), 2.3.136 (New Windows App)
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None
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Windows 10 20H2
i7-6700k 4.0gHz
NVIDIA GEFORCE GTX 1660 SUPER 6GB
32gB RAM 3200mHz
Latest Java Version
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Unconfirmed
I wanted to get onto Minecraft today, but when I launched it, I kept getting this error: "Sorry! We were unable to get your account information. Please restart your launcher.". The launcher thinks that I don't own the game, despite me having owned the game for quite a long time, on a Mojang account (I have migrated already). Even on the normal Windows app (not the one from the Windows store), they think I don't have the game, and not even the website thinks I have the game! I reinstalled both the Windows Store app and the Windows 7/8 app and cleared my Temp folders before doing so, and I'm still being presented with this issue. I really don't want to buy the game, and I don't want to lose my pre-existing account to whatever bug this is. I really just hope that this is something fixable and something that was a user error.