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  1. Minecraft Launcher
  2. MCL-21511

Launcher does not register I have full version bought

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 2.3.200 (New Windows App)
    • None
    • None
    • Unconfirmed

      I bought Minecraft in June 2020 through Mojang, it was called Minecraft: Java Edition at that time. I have not played for a while and now I want to again. I transffered my Mojang account to Microsoft account, but when I log in to my Microsoft account connected with the game, I can only play demo/trial. I read several articles on the Internet about possible solution but none of them helped me. I tried everything (reinstalling, deleting cache etc.). Can anyone help me please? I tried contacting support but no answer...

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          [MCL-21511] Launcher does not register I have full version bought

          [MCQA] Zgajak added a comment -

          Thank you for your report!

          We're actually already tracking this issue at MCL-16570, so I will resolve and link this ticket as a duplicate.
          I suggest also to browse through the main issue for potential fixes.
          Also, if you bought Java edition of Minecraft, you only possess Java entitlements. Minecraft for Windows is a separate thing.
          If you would like to add a vote and any extra information to the main ticket it would be appreciated.
          If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

          Quick Links:

          📓 Bug Tracker Guidelines – 📧 Mojang Support

          📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

          [MCQA] Zgajak added a comment - Thank you for your report! We're actually already tracking this issue at MCL-16570 , so I will resolve and link this ticket as a duplicate . I suggest also to browse through the main issue for potential fixes. Also, if you bought Java edition of Minecraft, you only possess Java entitlements. Minecraft for Windows is a separate thing. If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned. Quick Links: 📓  Bug Tracker Guidelines  – 📧  Mojang Support 📓  Project Summary  – ✍️  Feedback and Suggestions  – 📖  Game Wiki

          Jess Edward added a comment -

          Thank you for your report!
          However, this issue is Invalid.

          This is an account issue. We do not have the tools to help you with this issue on this bug tracker.
          Please have a look at the Moderator Note on MCL-16570: it describes what you have to do to solve this issue and contains links to resources with further information.

          Quick Links:
          📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
          📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

          Jess Edward added a comment - Thank you for your report! However, this issue is Invalid . This is an account issue. We do not have the tools to help you with this issue on this bug tracker. Please have a look at the Moderator Note on MCL-16570 : it describes what you have to do to solve this issue and contains links to resources with further information. Quick Links : 📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support 📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

          novec17 added a comment -

          But I do own full version of the game right? Of any kind, that I should be able to play and access.

          novec17 added a comment - But I do own full version of the game right? Of any kind, that I should be able to play and access.

          Marek Kedzierski added a comment -

          If you only bought Minecraft Java Edition, then you don't own Minecraft Bedrock (now called just Minecraft) - those are 2 different versions that have to be bought separately.

          Marek Kedzierski added a comment - If you only bought Minecraft Java Edition, then you don't own Minecraft Bedrock (now called just Minecraft) - those are 2 different versions that have to be bought separately.

            Unassigned Unassigned
            novec17 novec17
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              Created:
              Updated:
              Resolved: