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  1. Minecraft (Bedrock codebase)
  2. MCPE-107625

Cant install Minecraft For Windows 10 from Microsoft Store

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.100, 1.16.200, 1.16.201 Hotfix
    • None
    • Community Consensus
    • Windows
    • 436898

      Hello, I'm again with one problem - I wanted to download Minecraft For Windows 10 from the Microsoft Store, but I can't download it in the usual way through the page with the game, the button is gray and does not respond to clicks, looking at the system requirements Minecraft writes to me at the top of the window : "To install the game - update the device. Minimum: DirectX 11, Recommended: Not specified, Yours: API DirectX 12, component level 12", the game was downloaded and launched before, before contacting you
      I even contacted support for Xbox and Windows - because in twitter your employees sent me to Xbox and Windows support, they shook me and sent me to you, we tried to fix it - but it didn't help
      everything is straight, I don't know what to do right, no one has a similar problem on the forums

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          Arthur
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        6. srgsrgsrgsrgsr.jpg
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          Angel Paredes
        7. DxDiag.txt
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          Arthur
        8. DirectX12.png
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          David Gerhardt
        9. 20200828_102923.jpg
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          Jonathan Hanzel
        10. 2.png
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          David Gerhardt
        11. 1.png
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          David Gerhardt
        12. ....txt
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          Angel Paredes

            MrKiLLaURa Arthur
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              Created:
              Updated:
              Resolved:
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