Hello,

For a few weeks now minecraft has been unplayable and has become worse after todays update. My saved skin doesn't appear and if I go in to look for my skin there is nothing there, says that I cannot use any skin then freezes so I have to close down minecraft. There are no skins at all just loading bars. Marketplace doesn't load even though my Internet connection is fine. Doesnt recognise a second player on the console as me and husband play together it doesn't recognise him when he signs in. Blocks appear and dissappear. In general I cannot play the game at all on my xbox one x. I have tried un installing and re installing game that doesn't help. My son plays on xbox one and he has no issues at all. Please help!