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  1. Minecraft (Bedrock codebase)
  2. MCPE-118519

Minecraft Won't Run on Galaxy S21 Ultra (Stuck at Initial Loading Screen)

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.201 Hotfix
    • None
    • Unconfirmed
    • Android

      I just bought and installed the Minecraft application via Google Play Store. I attempted to run and play but the application won't load past the black-white loading screen (refer to the video attached). 

      I have published a review on it. Seems like other users of Galaxy S21 Ultra encountered a similar problem. 

      In an attempt to make it work (but still failing), I have tried the following methods: 

      1. Clear data and cache of the application. 
      2. Re-installing the application thrice. 
      3. Restart the device. 
      4. Soft-reset the device. 
      5. Hard-reset the device. 
      6. Uninstall other applications, leaving basic applications pre-installed on the device. 
      7. Change between mobile data and wifi while downloading/installing/running the application. 

        1. Screenshot_20210220-011546_Google Play Store.png
          123 kB
          Azhar bin Ab Halim
        2. Screenshot_20210221-163009_Google Play Store.png
          310 kB
          Azhar bin Ab Halim
        3. Screenshot_20210220-011609_Google Play Store.png
          167 kB
          Azhar bin Ab Halim
        4. Screen_Recording_20210220-201818_Minecraft.mp4
          2.13 MB
          Azhar bin Ab Halim

            zhar97 Azhar bin Ab Halim
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              Created:
              Updated:
              Resolved: