I'm trying to get into my realm and whether I'm trying to replace the world or just log in, it says cannot find a place to upload the world maybe check your internet connection?  In addition my skin has gone back to default. Please restore.  (I have signed out of my Microsoft account and restarted my phone, closed to the realm, restarted my phone and then started Minecraft trying to replace the world and I still couldn't get in. Please restore or advise.  Thanks