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  1. Minecraft (Bedrock codebase)
  2. MCPE-124801

Unable to connect or disconnect Microsoft Account on PS4

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.220
    • None
    • Unconfirmed
    • PlayStation

      Hi!

       

      We are not able to log in to Microsoft account from PS4. I have been looking at this https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-4-FAQ as I have the "Please sign in with your previously connected Microsoft Account" message, but it does not include the "MyOtherMSAccount" part described on the help page. I have tried with the two MS accounts we have, but both give the same message. How can I get around this?

      Jan

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          error.jpg
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          [MCPE-124801] Unable to connect or disconnect Microsoft Account on PS4

          [Bot] Arisa added a comment -

          Thank you for your report!
          We're tracking this issue in MCPE-96635, so this ticket is being resolved and linked as a duplicate.

          If you would like to add a vote and any extra information to the main ticket it would be appreciated.

          If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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          – I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit

          [Bot] Arisa added a comment - Thank you for your report! We're tracking this issue in MCPE-96635 , so this ticket is being resolved and linked as a duplicate . If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned. Quick Links : 📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support 📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit

            janeri Jan Eri
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