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  1. Minecraft (Bedrock codebase)
  2. MCPE-146013

The software was closed because an error occured

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.17.40
    • None
    • Unconfirmed
    • Nintendo Switch

      Hello

      I bought MINECRAFT for my NINTENDO SWITCH one month ago.

      I can't play with this game for 2 weeks.

      When I play it for 1 minute I have the message : 'The software was closed because an error occured'.

      It's the same thing if I want to save the game at the beginning when I start to play.

      1) I deleted the Minecraft game several times and downloaded it again:

      • either on the memory card
      • either in the internal memory of the switch

      2) I have no problem with WIFI because I download the game very well.

      3) I have checked several times if the data in this game was corrupted but it was ok every time.

      4) if I play with another NINTENDO account it seems to be OK.

      5) I haven't any problem with my nintendo switch with the other Games

      Do you have another solution?

      Regards

      Stéphane Renault

            stkryb STEPHANE RENAULT
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              Created:
              Updated:
              Resolved: