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  1. Minecraft (Bedrock codebase)
  2. MCPE-153599

Certain content in the Marketplace shows an "Update" button instead of a "Create this World" button, and pressing the button doesn't work

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    • Icon: Bug Bug
    • Resolution: Fixed
    • None
    • 1.19.20.20 Preview, (31)
      1.18.33 Hotfix, 1.18.32, 1.19.0.30 Beta, 1.19.0.20 Beta, 1.18.30.26 Beta, 1.18.30.33 Preview, 1.18.30.32 Beta, 1.18.12 Hotfix, 1.18.30, 1.18.31, 1.19.1 Switch, 1.19.0, 1.19.2 Hotfix, 1.19.10, 1.19.11 Hotfix, 1.19.20, 1.19.21 Hotfix, 1.19.22 Hotfix, 1.19.30, 1.19.31 Hotfix, 1.19.41, 1.19.50, 1.19.51, 1.19.63, 1.19.73, 1.20.0, 1.20.1 Hotfix, 1.20.12 Hotfix, 1.20.15 Hotfix, 1.20.51 Hotfix, 1.21.1 Hotfix
    • None
    • Confirmed
    • Multiple
    • 757976, 390611, 947162, 1162988, 1164146

      Resolution

      This report was used to gather all reports of stuck Marketplace updates. (A "stuck update" situation is indicated if the Marketplace page for your title has an Update button near the upper right corner that never goes away. Clicking the button appears to download the title but nothing gets updated and the button doesn't change names as it is supposed to.)

      The issue was not caused by a bug in Minecraft, we have just been handling it here for convenience. The root problem has now been addressed and corrected. As of our last update from the Microsoft Store, there was still one title (Lucky Sky Block by Fall Studios) that needed to be fixed, and that will happen in due time. Since no additional titles have been reported for some time, we are resolving this report as Fixed.

      Going forward, if a problem like this should happen again, please create a new bug report stating that you have a stuck Marketplace update and mention the exact title and creator name for the content you're trying to download, plus the platform you're using.

      Steps to reproduce:

      1. In Minecraft (Bedrock), download a world template. (Tested with Wildlife: Arctic by Pixelheads, available via RealmsPlus).
      2. Notice that the Download button changes to Update instead of Create this World.
      3. Click the Update button. Notice that the dialog tells you it's going to download the update, but that doesn't happen.
      4. Return to the main menu. Click Play, then Create New. Notice that the world does not appear in the list of world templates you can use.

      Expected results:
      After downloading the world template, its Marketplace page button should read Create this World. You should also be able to create a world from the template on the Create New World screen.

      Observed results:
      The template's Marketplace page button reads Update and the template is treated as downlevel. You cannot use it or update it.

      Additional technical information:
      On Windows, the template pack can be found in %LocalAppData% under LocalState\premium_cache\world_templates and (what I presume is) the current catalog information can be found in LocalCache\minecraftpe\DownloadTemp\update_history.json. For the tested Wildlife: Arctic template, the downloaded template's manifest.json file defines it as version 1.0.6 while the update_history.json file says it should be version 1.0.8. This presumably causes the Marketplace button to be rendered with the Update label and disqualifies the downloaded template from being used.

      Original description:
      So I've had the Superheroes map for a while and I recently noticed it had an update (Which I assume fixed the bugged boss fight) However I can't even confirm my suspicions as the game will not let me update it ON ANY PLATFORM. I tried both my PC and my phone to no avail. When I try to update it, it shows a pop up says that I will need to download the map to my device. When I select download it closes that pop up and nothing happens. Occasionally It will look like it downloads but when it gets back to the Maps details, it still says it needs to update.

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          [MCPE-153599] Certain content in the Marketplace shows an "Update" button instead of a "Create this World" button, and pressing the button doesn't work

          Pinned comments

          [MCPE Mod] Auldrick added a comment - - edited
          Known Titles Affected

          We have been informed by the Store team that all the reported titles have now been fixed except for the one below, which is delayed but is actively being worked on. It may take a few days for the fixes to percolate to the Marketplace itself, but I believe you should be able to update them later this week. Thank you, everybody, for your patience!

          If you have this problem with any titles not already listed, this is your last chance to tell us. Just leave a comment giving the exact name and creator. Assuming I don't receive any more reports of additional titles affected, I plan to resolve this report as Fixed on Saturday. After that, any new instances of stuck updates will have to be reported in a new bug report.

          Title Creator Listed
          Lucky Sky Block Fall Studios 2024-04-28

          [MCPE Mod] Auldrick added a comment - - edited Known Titles Affected We have been informed by the Store team that all the reported titles have now been fixed except for the one below, which is delayed but is actively being worked on. It may take a few days for the fixes to percolate to the Marketplace itself, but I believe you should be able to update them later this week. Thank you, everybody, for your patience! If you have this problem with any titles not already listed, this is your last chance to tell us. Just leave a comment giving the exact name and creator. Assuming I don't receive any more reports of additional titles affected, I plan to resolve this report as Fixed on Saturday. After that, any new instances of stuck updates will have to be reported in a new bug report. Title Creator Listed Lucky Sky Block Fall Studios 2024-04-28

          All comments

          jmct000 added a comment -

          need help with ugah! ugah! world created by pathway stuidos it stuck on update after i install it

          jmct000 added a comment - need help with ugah! ugah! world created by pathway stuidos it stuck on update after i install it

          Avery_127 added a comment -

          Hi, Mob Cars by Team Vaeron has this issue on xbox

          Avery_127 added a comment - Hi, Mob Cars by Team Vaeron has this issue on xbox

          CrustyVenus added a comment -

          Hello, I want to add "Simple Skyblock" by Norvale. Is giving the same "update" problem on PS4.

          CrustyVenus added a comment - Hello, I want to add "Simple Skyblock" by Norvale. Is giving the same "update" problem on PS4.

          twkie83 added a comment - - edited

          I have confirmed this happens with PrestonPlayz Luck Block Run by Meatball Inc.

          twkie83 added a comment - - edited I have confirmed this happens with PrestonPlayz Luck Block Run by Meatball Inc .

          umnordja added a comment -

          I can't update HeroFair by Norvale. Playing on the Xbox series S

          umnordja added a comment - I can't update HeroFair by Norvale. Playing on the Xbox series S

          [MCPE Mod] Auldrick added a comment - - edited

          MagusDL: Is that the title "Lord of Fire and Ice" by GoE-Craft? (Please always provide all requested information. Although in this case I only found one exact match, there are thousands of close matches and if I list the wrong one it will delay solving your problem.)

          As info, when these issues occur, it's a problem with how the pack was processed in the Microsoft Store (which is where the Marketplace is hosted). It will therefore affect every player on every platform when they try to update it. This is also why it's not really a Minecraft bug, but we're handling it through the bug tracker because there's no direct support channel for the Store.

          [MCPE Mod] Auldrick added a comment - - edited MagusDL : Is that the title "Lord of Fire and Ice" by GoE-Craft? (Please always provide all requested information. Although in this case I only found one exact match, there are thousands of close matches and if I list the wrong one it will delay solving your problem.) As info, when these issues occur, it's a problem with how the pack was processed in the Microsoft Store (which is where the Marketplace is hosted). It will therefore affect every player on every platform when they try to update it. This is also why it's not really a Minecraft bug, but we're handling it through the bug tracker because there's no direct support channel for the Store.

          MagusDL added a comment -

          Lord of Fire and Ice has the same issue. Followed all the directions for PC and IOS both no luck.

          I use windows 10 and 11 both doesn't work on either machine. On Ipad 9th gen same issue latest version of each OS and Minecraft updated to the latest versions.

          MagusDL added a comment - Lord of Fire and Ice has the same issue. Followed all the directions for PC and IOS both no luck. I use windows 10 and 11 both doesn't work on either machine. On Ipad 9th gen same issue latest version of each OS and Minecraft updated to the latest versions.

          TheRileyGuy added a comment -

          This problem is occurring with "Rising City" by Glowfischdesigns, I did not see it on any lists.

          TheRileyGuy added a comment - This problem is occurring with "Rising City" by Glowfischdesigns, I did not see it on any lists.

          DrTRUCKS added a comment -

          Problem still exists for Unspeakable Underwater Bunker by Meatball Inc.

          DrTRUCKS added a comment - Problem still exists for Unspeakable Underwater Bunker by Meatball Inc.

          [MCPE Mod] Auldrick added a comment - - edited
          Known Titles Affected

          We have been informed by the Store team that all the reported titles have now been fixed except for the one below, which is delayed but is actively being worked on. It may take a few days for the fixes to percolate to the Marketplace itself, but I believe you should be able to update them later this week. Thank you, everybody, for your patience!

          If you have this problem with any titles not already listed, this is your last chance to tell us. Just leave a comment giving the exact name and creator. Assuming I don't receive any more reports of additional titles affected, I plan to resolve this report as Fixed on Saturday. After that, any new instances of stuck updates will have to be reported in a new bug report.

          Title Creator Listed
          Lucky Sky Block Fall Studios 2024-04-28

          [MCPE Mod] Auldrick added a comment - - edited Known Titles Affected We have been informed by the Store team that all the reported titles have now been fixed except for the one below, which is delayed but is actively being worked on. It may take a few days for the fixes to percolate to the Marketplace itself, but I believe you should be able to update them later this week. Thank you, everybody, for your patience! If you have this problem with any titles not already listed, this is your last chance to tell us. Just leave a comment giving the exact name and creator. Assuming I don't receive any more reports of additional titles affected, I plan to resolve this report as Fixed on Saturday. After that, any new instances of stuck updates will have to be reported in a new bug report. Title Creator Listed Lucky Sky Block Fall Studios 2024-04-28

            AlphaLimbo Jameson Till
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