I bought these two packs. The "Purchase Complete" sign appeared, but it was not purchased, and the screen continued to be the same as before the purchase. I was the one who asked the question recently, but the answer you connected to me didn't help. Because the situation of the question you connected to me was that "I couldn't download it after I bought it", but I bought it, but I didn't get anything and only the money disappeared. Can't you just give me a refund?