My son purchased the Ice Age DLC package by 4J Studios on the Minecraft Marketplace via his Switch. The package is about 210 MB.

When it reaches about 80 MB, the download stops abruptly, then appears to restart over and over without completing. Eventually the download button reappears as if nothing happened.

Sometimes the application crashes during this process with the message "The software was closed because an error occurred". 

Occasionally there is an error message when initiating the download that says "We're having trouble connecting to the Marketplace right now. Please try again later!" even though a fading toast notification displays the message "Download Started".

There are no parental controls in place on my son's Microsoft account or Switch account.

Please see images attached showing the internet strength, showing my son's Microsoft account is properly logged in, and showing there is ample space available on the device.

• Minecraft version: v1.19.20
• Switch OS version: 14.1.2
• Location: US, Central Time Zone