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  1. Minecraft (Bedrock codebase)
  2. MCPE-190278

Cannot access Realms or Marketplace on Xbox Series X

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • None
    • 1.21.51 Hotfix
    • None
    • Unconfirmed
    • Xbox

      • Realms do not appear (currently paying for a Realms Plus monthly subscription)
      • Marketplace is not available (see screenshot attached)

      This issue has been happening for a few months now. Prior attempts to reach out to support have not been successful. Suggested fixes that have been tried include:

      • Rebooting the Xbox
      • Reinstalling Minecraft
      • Switch from Wifi to Wired (has always been wired)
      • Set NAT type to "Open" (has always been "Open")

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          Compress_20250131_151158_8962.jpg
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            chrisfurman chrisfurman
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              Created:
              Updated: