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  1. Minecraft (Bedrock codebase)
  2. MCPE-20433

Cannot connect using cellular data.

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.0.4.11
    • None
    • Unconfirmed
    • Phone - Android - Samsung Other (Specify in description)

      Hi all,

      I recently purchased and installed MineCraftPE. I have no problems playing the game over Verizon FIOS wifi, my friend using his Verizon phone as a mobile hotspot and using a Sprint mobile hotpot device. However, when I try to play using cellular data (game IS set to be able to do this), it gets stuck at the "This may take a few moments..." screen and never loads past that.

      I saw the same issue in MCPE-15973 however this is almost a year old and I saw no specific resolution.

      Network: T-Mobile
      Phone: Samsung Galaxy S7 (SM-G930T)
      Data: Unlimited

      Before coming here I contacted T-Mobile's technical support, the steps they had me take were: They refreshed my account etc on their end in their systems, reboot phone, set to airplane mode and back out for a bit to refresh my ip and uninstall and reinstall the game. They said that was pretty much all they could do and I'd need to contact the developer for a solution as it's nothing on their end.

      Does anyone have any tips that might help me resolve this issue?

      Thank you.

            PupLycan Andrew Miernicki
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              Created:
              Updated:
              Resolved: