I signed up for a 30-day free trial using the Minecraft Pocket Edition software. Now, my children, who are using iPod Touch 6 devices, are unable to join my realm and my subscription was cancelled.

I paid for the subscription (10-user level) but it was refunded by Apple because the software did not allow anyone but me, the Realm owner, to join the Realm. I am currently able to use the Realm, and although I have added/invited my children to join, they are unable to do so even after accepting my invitation.

For one of my children, whom I removed from the Realm in an effort to test functionality, he is unable to accept my invitation. Please fix this bug so my children and I can play Minecraft together while I am in Korea and they are in the United States.

I have attached a screenshot of what my subscription information currently states from the app. Just before the subscription was cancelled, it said something else like that it was unable to determine which App store I had used to make the purchase.