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  1. Minecraft (Bedrock codebase)
  2. MCPE-56624

Minecraft PE purchased, but won't open

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.13.0
    • None
    • Unconfirmed
    • iOS

      I purchased / downloaded the minecraft app to my ipad on November 5, 2019.  Everytime I try to open the app I get the mojang screen, then it goes white, then is closes.  The order ID  MVQM4LVHDW

       

      I have contacted apple to get a refund and have also contacted my credit card company to dispute the charge.  I am unable to find ANY information on updates or fixes.  I do not want to the product/app since it will not work.

            Anstaett Kelly
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              Created:
              Updated:
              Resolved: