Uploaded image for project: 'Minecraft (Bedrock codebase)'
  1. Minecraft (Bedrock codebase)
  2. MCPE-73705

Minecraft Bedrock for Windows 10 Crashes when connected to internet

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.14.60 Hotfix
    • None
    • Unconfirmed
    • Windows

      So I have been playing minecraft for awhile, I decided to sign up for a realm on my main PC, while trying to sign up, the game crashed out, just closed.

       

      Now whenever opening Minecraft for Win 10 (Bedrock), the game loads, starts to connect to the marketplace (right before the "NEW" bubble pops up) then crashes and closes out.

       

      Windows Event Viewer shows the following

      Fault bucket 1348659000628835442, type 5
      Event Name: MoAppCrash
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe
      P2: praid:App
      P3: 1.14.60.5
      P4: 5e8bdfa6
      P5: cohtml.UWP.dll
      P6: 1.2.2.3
      P7: 5ccb00db
      P8: c0000005
      P9: 000000000002c3a2
      P10:

      Attached files:
      \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8C2.tmp.mdmp
      \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB73.tmp.WERInternalMetadata.xml
      \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCBA3.tmp.xml
      WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20200422 1 Event Collector_0_inject.etl
      \\?\C:\Users\bruno\AppData\Local\Temp\WERCC11.tmp.etl
      WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
      \\?\C:\Users\bruno\AppData\Local\Temp\WERCC22.tmp.etl
      \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC1E.tmp.csv
      \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCC5D.tmp.txt

      These files may be available here:
      \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Minecr_34d0c67f1dc2d7bbd6b6d07c7babfaf5e67255be_42ee9a50_a6b3a081-1e5d-4a6e-b4e9-2201b113d60b

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: c7c586ca-c453-4251-b71e-56e8bad4152d
      Report Status: 2147487744
      Hashed bucket: 801ce5c671c36e6222b766372f9d7472
      Cab Guid: 0

       

      and

       

      Faulting application name: Minecraft.Windows.exe, version: 1.14.60.5, time stamp: 0x5e8bdfa6
      Faulting module name: cohtml.UWP.dll, version: 1.2.2.3, time stamp: 0x5ccb00db
      Exception code: 0xc0000005
      Fault offset: 0x000000000002c3a2
      Faulting process id: 0x4b58
      Faulting application start time: 0x01d61d1bf9952647
      Faulting application path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
      Faulting module path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe\cohtml.UWP.dll
      Report Id: c7c586ca-c453-4251-b71e-56e8bad4152d
      Faulting package full name: Microsoft.MinecraftUWP_1.14.6005.0_x64__8wekyb3d8bbwe
      Faulting package-relative application ID: App

       

      I have tried the following:

      1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.

      2. Try to reset the app
      Windows Key+i > Apps > Scroll down to this App > Click this App > Advanced options > Reset

      3. Windows Key+i > Apps > Scroll down to this App > Click this App > Uninstall

      Reinstall from Microsoft Store

      4. Run Windows Store Apps Troubleshooter
      Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

      5. Reset Microsoft Store through Command Prompt
      Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

      6. Re-register All Store apps (You will get many Reds, ignore them)
      Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

      7. Uninstall & Reinstall Store
      Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

      Get-AppxPackage -allusers WindowsStore | Remove-AppxPackage

      Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

      Get-AppxPackage -allusers WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

       

       

      NONE of it worked.

       

      Oddly if I disconnect from the internet, both wired or wireless the game doesn't crash.  I can't play the realm I just created but I can get into the app.

       

      I have uninstalled and reinstalled, I have updated Windows, Drivers, the game, everything I can think of.

       

      PLEASE SOMEONE HELP

            brunobits Rick Bruno
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: