I purchased bedrock edition from the psn store and any time I go to the the main menu the game crashes with the error code CE-34878-0.

I bought the game a few weeks ago and haven't been able to play it a single time because it crashes every time the menu is open. I have attempted to delete and reinstall it multiple times. 

This is a repost because my last report was marked as "resolved" and I haven't even been able to play the game since I bought it well over a month ago. 

I don't do this with any attention to annoy. I simply think it's more than fair for me to just ask for an answer.