Uploaded image for project: 'Minecraft Realms'
  1. Minecraft Realms
  2. REALMS-5782

Realms does not connect and the follow message appears on screen: "We could not connect to Realms right now"

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16 (Bedrock)
    • None
    • Unconfirmed
    • Bedrock

      Hi team!

       

      I could not connect to Realms on my device. I tried everything to try to connect (clean data and cache, change Wifi connections, uninstall and install back from Play Store, restart device). Other people who use the same Wifi connection could access properly. Could you help me with this issue?

      Device: Samsung Galaxy A9 (2018)
      Minecraft version: 1.16.40
      Android version: 10

      The screenshot is on attachments on Brazilian Portuguese language ("Não foi possível conectar ao Realms" = "We could not connect to Realms")

        1. Screenshot_20201012-173304_Minecraft.jpg
          Screenshot_20201012-173304_Minecraft.jpg
          1.02 MB

            Unassigned Unassigned
            bralhaoficial Bryan Martins
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              Created:
              Updated:
              Resolved: