Hi Mio,
 
My Minecraft is already updated to its latest version, same for the realms. However the problem is that despite it saying that its 1.18.2, nothing inside the realms world is updated unlike the other worlds that I have. My realms "Hokai" has been stuck in the same update since the Pillager update. For years, I have NOT received the due update that I was supposed to receive. And I have paid my due share of the Minecraft subscription.  I have raised this issue multiple times to Mojang last year. They claimed to have resolved it but it actually has not been solved. 
 
Also, my MCPE realms world is reset and I can't restore backups.
 
Please be fair to a loyal Minecraft realms customer, who has been paying for years of realms. All I wish for is for the realms that I am paying for monthly to have the thorough updates that is supposed to be there.
 
Thank you!
 
Regards,
 
Lin Wei