Hello there,

Both my wife and I have accounts for the Java version dating pre 2014 and we have found online (form a post dating the end of last year) that there is an option to obtain the Win10 version if the Java account is pre-2018.

Both of us have gone on to our accounts but are unable to see the option to claim the upgrade, if you will. We're both on Win10 and we'd like to move to that version, but as we already have Java accounts, we don't want to have to pay again for the Win10 version.

Here is a screenshot of my 'My Games' page to show the claim button/code is not present;

https://prnt.sc/srz0pf

Many thanks for your assistance.