bought minecraft a few days ago and when I was about to enter my friend's world it didn't work and it was not possible to connect to the world as I ordered in one of the attachments.

Besides, most of the times I can't log in with my Microsoft account or it takes a long time to sign in or says that I already have that Microsoft account logged into another Playstation Network account, which is a lie.

Sometimes I can sign in with the account as I also sent it as an attachment but I cannot enter the world of my friends, my friends also cannot enter my world and the same message appears to me, it was not possible to connect to world.

How can I solve this problem?