Good morning,

as agreed with your service center, I expose you my problem. My problem is related to the marketplace. It doesn't load all the extra content. It does not load the Skins and it does not load the Emotes. It does not load the various worlds that I have downloaded and paid for, created by users. Until a few months ago everything worked, I haven't changed any settings. As for the connection, I even increased the power of my line and connected the Nintendo Switch with the network cable and not just Wi-Fi. But it's all in vain. I have no realm because it doesn't work. I can only tell you that I play through a MICROSOFT FollowedCurve24 ACCOUNT. Could this be the problem? Do I need a specific Minecraft account? But if I unlink my account, when I restart the game, the Nintendo Switch specifies that I have to go to https://aka.ms/remoteconnect I have to use a microsoft account and then they make me enter a code. Having said all of this, I don't have a REALM PLUS subscription. I am not interested, and it is specified that it is not mandatory, but I would not want that to be the problem that I cannot play for. I can only load a couple of worlds, one in creative, one in survival, but they are loaded with difficulty and still tend to freeze after a while. I hope I have clarified the problem. Daiana