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  1. Mojang Web Services
  2. WEB-4699

Cannot submit a support request

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Important Important
    • help.minecraft.net
    • None

      When attempting to submit a support request it asks you to choose a category, in this case I wanted to choose 'Marketplace Support' and then I chose 'Cannot Find Purchase' and a 'spinner' appeared that blocks the page and I cannot submit the page - no other fields are enabled including the Submit button.

      This makes the support page unusable.  I have tried Safari on macOS and iOS and Chrome on macOS but they all have the same problems.

            mojangweb [Mojang] Web Team
            sishbi Simon Billingsley
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              Created:
              Updated:
              Resolved: