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  1. Mojang Web Services
  2. WEB-5774

Minecraft.net redeem page error occurred / we're sssssssorry

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    • Resolution: Cannot Reproduce
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    • minecraft.net
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      https://www.minecraft.net/redeem is inaccessible. When browsing the site with English, it displays "AN ERROR OCCURRED". If I'm browsing with another language (like Traditional Chinese), it just shows "WE'RE SSSSSSSORRY" (in English). However, the same page in both languages looks very weird as shown in the attachment. It is like stacked pages.

      I believe this one is different from WEB-2571 because this issue only occurs with the redeem link, my browser's request clearly has the "Accept-Language" field in the headers and the weird UI.

      Tested on Firefox and Chrome.

      UPDATE: My friend was trying to redeem his gift card but this page was down. Ultimately, we figured out there is another site to use the gift card. If this page is meant to be deprecated, at least redirect the user to the correct location.

      Another problem regarding the gift card is that, the hyphens are scattered in the code when received from the store. My friend had to manually put the hyphens to their correct positions in order to redeem the game.

            Unassigned Unassigned
            NorthWestWind NorthWestWind
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              Created:
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