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  1. Minecraft: Java Edition
  2. MC-209968

Windows 10 Version 2004 crashing on launch

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.4
    • None
    • Minecraft Java
    • Unconfirmed
    • (Unassigned)

      Every time I launch the game, the loading bar gets to about 90% and stops. Shortly after, I get the "not responding" popup and the game crashes. Output code:

      15:08:08.538
      Preparing to launch minecraft client for 1.16.4
      15:08:08.539
      Prepared asset index
      15:08:08.567
      Have 2641 total files to check or download
      15:08:08.590
      Waiting for 2641 futures
      15:08:09.149
      Checking installations.
      15:08:09.153
      Minecraft client 1.16.4 is ready to start.
      15:08:09.153
      Starting!
      15:08:09.153
      Nothing to download!
      15:08:09.154
      Extracting 8 files!
      15:08:09.296
      Using default game log configuration client-1.12.xml (outputs XML)
      15:08:09.296
      Installing versions!
      15:08:36.227
      Process crashed with exit code -805306369

      Have contacted Microsoft and they spent about 6 hours trying to figure out how to get my PC to load the game. Needless to say, the game has been unistalled and reinstalled several times, and everything on the Windows/drivers side has been updated.

            Unassigned Unassigned
            OneSkiWonder Nathan Robson
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              Created:
              Updated:
              Resolved: