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  1. Minecraft Launcher
  2. MCL-11510

Launcher is in offline mode even though computer is connected to the internet

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 2.3.280 (Windows), 2.3.280 (New Windows App), 2.3.280 (Mac), 2.3.280 (Linux)
    • 2.1.5815-2.1.5819, 2.1.5963-2.1.5969 (Stable), 1.6.93 (legacy), 2.1.15167, 2.1.15168, 2.1.15629, 2.1.15850, 2.1.15851, 2.1.15852, 2.1.16100, 2.1.16101, 2.1.16102, 2.1.17314, 2.1.17315, 2.1.17417, 2.1.17628, 2.1.17784 (Windows), 2.2.327, 2.2.629 (macOS), 2.2.627 (Windows), 2.2.743 (Windows), 2.2.911 (Windows), 2.2.1164 (Windows), 2.2.1259 (Windows), 2.2.1432 (macOS), 2.2.1431 (Windows), 2.2.1768 (Windows), 2.2.2040 (macOS - 10.9 only), 2.2.2311 (Windows), 2.2.2313 (Linux), 2.2.2530 (Mac), 2.2.2806 (Windows), 2.2.3201 (Windows), 2.2.3202 (Mac), 2.2.3965 (Windows), 2.2.5519 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.228 (Windows), 2.3.228 (New Windows App), 2.3.240 (New Windows App), 2.3.240 (Mac), 2.3.240 (Windows), 2.3.280 (Windows), 2.3.280 (New Windows App)
    • None
    • None
    • Windows 10
    • Community Consensus
    • 682547

      Mod Notice

      This issue might or might not be caused by incompatible software, please try whether removing any potential incompatible software fixes the issue.

      If you have this issue, please check whether you have installed any incompatible software installed on your computer. If there is, uninstall it. If there isn't, please contact 💬 Community Support. Please don't post comments here if you don't have any new insights to share, this is not a support forum.

      Please check MCL-5546 for detailed instructions on how to properly uninstall incompatible software.

      My launcher seems to be running in offline mode although i have internet connection.

      I tried to reconnect using the button on the top left corner next to the "No Connection" but it stays the same

        1. vir_launcher_log.txt
          386 kB
          PhantomVir
        2. ss005 - Windows Defender Firewall with Advanced Security.jpg
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          gwin7ok
        3. ss004 - CurrPorts.jpg
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          gwin7ok
        4. ss003 - CurrPorts.jpg
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          gwin7ok
        5. ss002 - CurrPorts.jpg
          236 kB
          gwin7ok
        6. ss001 - CurrPorts.jpg
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          gwin7ok
        7. Source of Fix.png
          5 kB
          Thorsten Schmidt
        8. Screenshot (7).png
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          Stephen DeBaggis
        9. Screenshot_7.png
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          LoLkket
        10. Screenshot_6.png
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          LoLkket
        11. Screenshot_5.png
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          LoLkket
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          LoLkket
        13. Screenshot_3.png
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          LoLkket
        14. Screenshot_2.png
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          LoLkket
        15. launcher_log-9.txt
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          twisty
        16. launcher_log-8.txt
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          BillHo
        17. launcher_log-7.txt
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          BillHo
        18. launcher_log-6.txt
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          BillHo
        19. launcher_log-5.txt
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          BillHo
        20. launcher_log-4.txt
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          Zander James Kelley
        21. launcher_log-3.txt
          70 kB
          Zander James Kelley
        22. launcher_log-2.txt
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          Valerie Fan
        23. launcher_log-15.txt
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          Raaj22
        24. launcher_log-14.txt
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          Raaj22
        25. launcher_log-13.txt
          108 kB
          Raaj22
        26. launcher_log-12.txt
          386 kB
          PhantomVir
        27. launcher_log-11.txt
          72 kB
          Raaj22
        28. launcher_log-10.txt
          72 kB
          Raaj22
        29. launcher_log-1.txt
          9 kB
          Valerie Fan
        30. launcher_log (joshdtate).txt
          125 kB
          joshdtate
        31. Launcher_log.txt
          108 kB
          Raaj22
        32. launcher_log.txt
          11 kB
          Benedicto B
        33. launcher_log.txt
          1.97 MB
          Jagdeep Sidhu
        34. launcher_log.txt
          11 kB
          Andrew
        35. launcher_log.txt
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          nathan koll
        36. launcher_log.txt
          22 kB
          michael
        37. launcher_log.txt
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          Joshua Rogers
        38. launcher_log.txt
          47 kB
          Stephen DeBaggis
        39. launcher_cef_log.txt
          0.6 kB
          Raaj22
        40. image-2022-06-26-12-51-48-263.png
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          prplyoru
        41. image-2022-06-26-12-48-27-473.png
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          prplyoru
        42. 6.PNG
          36 kB
          joshdtate
        43. 2.PNG
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          joshdtate

            Unassigned Unassigned
            FlipCats Benedicto B
            Votes:
            57 Vote for this issue
            Watchers:
            42 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: