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  1. Minecraft Launcher
  2. MCL-11510

Launcher is in offline mode even though computer is connected to the internet

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 2.3.280 (Windows), 2.3.280 (New Windows App), 2.3.280 (Mac), 2.3.280 (Linux)
    • 2.1.5815-2.1.5819, 2.1.5963-2.1.5969 (Stable), 1.6.93 (legacy), 2.1.15167, 2.1.15168, 2.1.15629, 2.1.15850, 2.1.15851, 2.1.15852, 2.1.16100, 2.1.16101, 2.1.16102, 2.1.17314, 2.1.17315, 2.1.17417, 2.1.17628, 2.1.17784 (Windows), 2.2.327, 2.2.629 (macOS), 2.2.627 (Windows), 2.2.743 (Windows), 2.2.911 (Windows), 2.2.1164 (Windows), 2.2.1259 (Windows), 2.2.1432 (macOS), 2.2.1431 (Windows), 2.2.1768 (Windows), 2.2.2040 (macOS - 10.9 only), 2.2.2311 (Windows), 2.2.2313 (Linux), 2.2.2530 (Mac), 2.2.2806 (Windows), 2.2.3201 (Windows), 2.2.3202 (Mac), 2.2.3965 (Windows), 2.2.5519 (Windows), 2.3.136 (Windows), 2.3.136 (New Windows App), 2.3.173 (New Windows App), 2.3.173 (Windows), 2.3.228 (Windows), 2.3.228 (New Windows App), 2.3.240 (New Windows App), 2.3.240 (Mac), 2.3.240 (Windows), 2.3.280 (Windows), 2.3.280 (New Windows App)
    • None
    • None
    • Windows 10
    • Community Consensus
    • 682547

      Mod Notice

      This issue might or might not be caused by incompatible software, please try whether removing any potential incompatible software fixes the issue.

      If you have this issue, please check whether you have installed any incompatible software installed on your computer. If there is, uninstall it. If there isn't, please contact 💬 Community Support. Please don't post comments here if you don't have any new insights to share, this is not a support forum.

      Please check MCL-5546 for detailed instructions on how to properly uninstall incompatible software.

      My launcher seems to be running in offline mode although i have internet connection.

      I tried to reconnect using the button on the top left corner next to the "No Connection" but it stays the same

        1. launcher_log.txt
          11 kB
          Benedicto B
        2. launcher_log.txt
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          Jagdeep Sidhu
        3. launcher_log.txt
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          Andrew
        4. launcher_log.txt
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          nathan koll
        5. launcher_log.txt
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          michael
        6. launcher_log.txt
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          Joshua Rogers
        7. Screenshot (7).png
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          Stephen DeBaggis
        8. launcher_log.txt
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          Stephen DeBaggis
        9. launcher_log-1.txt
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          Valerie Fan
        10. launcher_log-2.txt
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          Valerie Fan
        11. launcher_log-3.txt
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          Zander James Kelley
        12. launcher_log-4.txt
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          Zander James Kelley
        13. Source of Fix.png
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          Thorsten Schmidt
        14. launcher_log-5.txt
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          BillHo
        15. launcher_log-6.txt
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          BillHo
        16. launcher_log-7.txt
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          BillHo
        17. launcher_log-8.txt
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          BillHo
        18. launcher_log-9.txt
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          twisty
        19. launcher_log-10.txt
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          Raaj22
        20. launcher_log-11.txt
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          Raaj22
        21. launcher_cef_log.txt
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          Raaj22
        22. launcher_log-12.txt
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          PhantomVir
        23. vir_launcher_log.txt
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          PhantomVir
        24. launcher_log-13.txt
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          Raaj22
        25. launcher_log-14.txt
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          Raaj22
        26. Launcher_log.txt
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          Raaj22
        27. launcher_log-15.txt
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          Raaj22
        28. Screenshot_2.png
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          LoLkket
        29. Screenshot_3.png
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          LoLkket
        30. Screenshot_5.png
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          LoLkket
        31. Screenshot_4.png
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          LoLkket
        32. Screenshot_7.png
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          LoLkket
        33. Screenshot_6.png
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          LoLkket
        34. image-2022-06-26-12-48-27-473.png
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          prplyoru
        35. image-2022-06-26-12-51-48-263.png
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          prplyoru
        36. 2.PNG
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          joshdtate
        37. 6.PNG
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          joshdtate
        38. launcher_log (joshdtate).txt
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          joshdtate
        39. ss003 - CurrPorts.jpg
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          gwin7ok
        40. ss002 - CurrPorts.jpg
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          gwin7ok
        41. ss004 - CurrPorts.jpg
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          gwin7ok
        42. ss005 - Windows Defender Firewall with Advanced Security.jpg
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          gwin7ok
        43. ss001 - CurrPorts.jpg
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          gwin7ok

            Unassigned Unassigned
            FlipCats Benedicto B
            Votes:
            57 Vote for this issue
            Watchers:
            42 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: