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Bug
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Resolution: Incomplete
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None
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1.18 (Bedrock)
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None
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Unconfirmed
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Bedrock
When trying to renew a Realm subscription I keep getting the error "The Realm name <Realm name> is not allowed."
This is despite this being a nearly 12 month old Realm and using the default realm name, i.e. <gamertag>'s Realm.
The issue is present on both Android (v1.18.32) and Switch (v1.18.32).
All permissions are allowed with my Microsoft/Xbox account such as seeing my profile, seeing my club memberships.
Also, I have tried contacting Support but received no answer after 24 hours (I'm not sure what their typical response time is).
EDIT: Also, this is not a child's account.
EDIT 2: Customer support replied suggesting allowing all permissions on the Xbox account. I'm waiting to hear back if they have any other suggestions.