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  1. Minecraft Realms
  2. REALMS-10245

Failure to renew Realm with error 'The Realm name "<Realm name>" is not allowed'

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.18 (Bedrock)
    • None
    • Unconfirmed
    • Bedrock

      When trying to renew a Realm subscription I keep getting the error "The Realm name <Realm name> is not allowed."

      This is despite this being a nearly 12 month old Realm and using the default realm name, i.e. <gamertag>'s Realm.

      The issue is present on both Android (v1.18.32) and Switch (v1.18.32).

      All permissions are allowed with my Microsoft/Xbox account such as seeing my profile, seeing my club memberships.

      Also, I have tried contacting Support but received no answer after 24 hours (I'm not sure what their typical response time is).

      EDIT: Also, this is not a child's account.

      EDIT 2:  Customer support replied suggesting allowing all permissions on the Xbox account.  I'm waiting to hear back if they have any other suggestions.

            Unassigned Unassigned
            AlphaOutcast Stuart Stirland
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              Created:
              Updated:
              Resolved: